Car Got Towed? What to Do (Complete Guide)

Walked out to an empty parking spot? Before you assume the worst, your car was probably towed, not stolen. Here is the complete playbook: how to find it, what it will cost, how to get it back, and what to do if you cannot get there yourself.

Step 1: Confirm it was towed and find it

Call your local police non-emergency line or parking authority and give them the location, they can tell you if it was towed and where. In New York City, use the official NYC Towed Vehicle Locator with your plate number. If it does not show as towed anywhere, then report it as possibly stolen.

Step 2: Find out why it was towed

• Illegal or expired parking – taken to a city or police impound lot
• Parked on private property – towed by a private company to their own lot
• Police action – for investigations or safety

Where it went depends on why, which changes who you call and what you pay.

Step 3: Gather what you need

• Proof of ownership (title or registration in your name)
• A valid, unexpired photo ID
• Proof of insurance
• Payment for the fees

Full list: what to bring to pick up a towed car.

Step 4: Know the costs

Expect a towing fee plus a daily storage fee that grows every day the car sits. See how much it costs to get your car out of impound so there are no surprises.

Step 5: Get it back quickly

Storage fees accrue daily, and if a car sits too long the lot can place a lien and eventually sell it. Move fast, see the step-by-step impound retrieval guide.

Step 6: Cannot go yourself? Send someone with a notarized letter

You can send a friend or family member, but the lot will require a notarized authorization letter from you naming that person and describing the vehicle, plus a copy of your ID. It is the most common reason a pickup gets turned away.

Frequently asked questions

Was my car towed or stolen?

Check with local police or, in NYC, the Towed Vehicle Locator first. Report as stolen only if it does not appear as towed.

Can someone else pick it up for me?

Yes, with a notarized letter, see can someone else pick up my towed car?

I am in NYC, where do I start?

See how to find your towed car in NYC and the Bronx tow pound guide.

This article is general information, not legal advice. Rules, locations, and fees vary by city and facility; confirm with the specific lot or your local authority.