Somebody is seriously ill, the paperwork was never done, and a document needs signing today. This is one of the most common calls we take, and it is worth knowing in advance how it works and where the limits are.
The honest headline: it is usually possible, it needs arranging rather than improvising, and there is one situation where the answer is no.
We notarize at hospitals, hospices and homes across the five boroughs, evenings and weekends, and online in minutes for family members who are out of state. Call (347) 762-0262 →
Call before the paperwork is ready
Counterintuitive advice that saves the most time.
Tell us the situation early, even if the document is still being drafted, because the constraints are rarely the notarization itself. They are the witnesses, the facility, the identification and the timing, and every one of those is easier to solve with a few hours’ notice.
What we will ask: which documents, who is signing, whether the signer has valid unexpired photo identification, whether the facility allows visitors at that hour, and whether witnesses are needed and who they will be.
Identification is the usual obstacle
A person admitted to hospital often does not have their wallet, and a notary cannot proceed without satisfactory evidence of identity.
The good news is that New York allows more routes than most people know. A government identification card examined front and back is the familiar one, but two current documents bearing the signer’s signature also qualify, as does the oath of two credible witnesses who know the signer personally and have their own valid identification.
See the five methods New York permits. Tell us which you can produce and we will tell you honestly whether it works.
Witnesses, which the facility may or may not supply
Different documents need different witnesses, and this catches families out.
A New York power of attorney needs two witnesses, one of whom may be the notary, and neither may be the agent. A health care proxy needs two adult witnesses and the agent cannot be one. A will needs two witnesses who should inherit nothing.
Some hospitals and nursing homes will provide staff witnesses; others have a policy against it. Ask the nurse manager or the social worker in advance, and have a backup, because turning up with a document and no witnesses is a wasted visit for everybody.
Capacity, and the conversation nobody enjoys
This is where we may have to stop, and it is better to say it plainly now than at the bedside.
A notary must be satisfied that the signer understands what they are signing and is signing willingly. New York’s rules allow a notary to refuse where they are not satisfied on either point.
So we will ask to speak with the signer directly, and usually alone for a moment. If the signer cannot explain in their own words what the document does, if somebody else is answering for them, or if there are visible signs of pressure, we will not proceed.
That is not a judgment about your family. It is the safeguard working, and a document signed by somebody who lacked capacity is worthless anyway, which helps nobody.
Medication timing matters too. Many people are clearer in the morning, and arranging the appointment for a good hour is a reasonable accommodation rather than a trick.
Signing when the person cannot hold a pen
There are recognized ways to handle a signer who is physically unable to sign, including signature by mark and signing at the signer’s direction in their presence.
Tell us in advance so the appointment is set up properly rather than improvised, because these require additional care and sometimes additional witnesses.
What cannot be done over video
The documents families most often need in this situation are exactly the ones New York excludes from electronic signature: wills, trusts, powers of attorney, health care proxies and do not resuscitate consents.
So a hospital signing for those is in person, on paper, full stop. Anybody offering to handle a New York power of attorney by video for your hospitalized parent is offering you a document that may fail. See why.
Other documents, including many affidavits and claim forms, can be handled online, which is useful for relatives who are not in New York.
How we work
We travel across the five boroughs to hospitals, hospices, rehabilitation centers, nursing homes and private homes, evenings and weekends. We come prepared to serve as one witness where the document permits it, and we will tell you before we set out if what you are describing will not work.
Call (347) 762-0262 and describe the situation. We would rather have a five minute conversation that saves you a visit than take a booking that cannot be completed.
What to have in the room
A short list that makes the visit work.
Every document completed and unsigned. A hard surface and reasonable light, which a hospital tray table usually provides. The signer’s identification, or the alternative you agreed with us in advance. Witnesses, confirmed rather than hoped for. And, where possible, a few minutes when the signer is at their most alert.
Fewer people in the room is better. A crowded bedside makes it harder to establish that the signer is deciding freely, and it slows everything down.
The order to sign in
Where several documents are being signed together, sequence them so the most important is done while the signer is freshest.
For most families that means the power of attorney and the health care proxy first, because those are the documents that operate immediately and prevent a guardianship proceeding. The will and anything else follows.
If the appointment has to stop partway, you will be glad the order was deliberate.
If the window has already closed
Sometimes we arrive and the honest answer is that the signer cannot understand the document. There is no version of this that is not hard to hear.
What it means practically is that a power of attorney can no longer be created, and the route to authority becomes a court proceeding. See what New York guardianship involves, and speak to an elder law attorney quickly, because those proceedings take months.
It is also worth checking whether documents already exist. Families frequently discover a power of attorney signed years earlier with an attorney nobody remembered.
For social workers and discharge planners
If you work in a hospital, hospice or care facility and arrange this regularly, a few things make it smoother.
Tell us the document type when you call, not just that a notary is needed, because the witness requirements differ and we will bring the right expectations.
Let us know the facility’s policy on staff witnessing before we arrive, since that single fact determines whether the family needs to bring somebody.
And flag capacity concerns honestly in advance. We would far rather know that a patient is variable through the day and schedule for the morning than arrive at four and have to decline.
We are used to working alongside clinical staff, we do not need long, and we understand that the room belongs to the patient rather than to the paperwork.
See also: notary services for older adults · capacity: when a notary has to say no
Related reading
- The documents you need after a death in New York City
- Who decides what happens to your remains in New York
- Cremation authorization in NYC: who signs it
- Death certificates in NYC: ordering and how many you need
- When a death happens out of state or abroad
- Notarize a cremation permit online
This is general information, not legal advice, and NotarEaseNYC is not a law firm or a funeral establishment. A notary cannot tell you which document your situation requires or interpret one for you. Your funeral director, the Surrogate’s Court, and where needed an estate attorney are the right sources for those answers.